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Quality management


Autor(es): Carlos Pereira da Silva, M. Agostinho; L. Furmaniková

Ref.: Agostinho, M., Pereira da Silva, C., & Furmaniková, L. (2016). Quality management. In Z. Havrdová, G. Matthews-Smith, & P. Huotari. (Eds.), Developing cross-cultural competencies in health and social care management (pp. 89-97). Lahti: Lahti University of Applied Sciences.

Em : Developing cross-cultural competencies in health and social care management
URL : http://www.theseus.fi/bitstream/handle/10024/115611/DEVELOPING__CARE_MANAGEMENT.pdf?sequence=1&isAllowed=y